Employment Opportunities

Rocky Mountain Youth Clinics is a non-profit health care organization based in Thornton, CO and an equal opportunity employer. See below for employment opportunities:

Billing Specialist

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Position Overview  The RMYC Billing Specialist has the primary responsibility of monitoring patient billing practices and policies for RMYC. This individual provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends. This position reviews billing reports and communicates directly with the billing and coding manager, to enhance revenue and minimize write-offs.

Essential Job Functions

Billing Rework

  • Obtain physician signatures when missing or needed
  • Research and request missing CPT Code and Diagnosis Codes from physicians and resubmit claims
  • Analyze and determine course of action when patients request reduced fees or disputes charges
  • Verifies patient registration information when missing
  • Consults with physicians to obtain medical notes when not listed in the EMR
  • Reviews and submits Excelsior and Jefferson Hills superbills.

Medicaid

  • Obtain Denver Health Medicaid report from EMR system and verify authorization is complete. If missing, enters patient alert notice to allow front office staff to complete authorization.
  • Monitors weekly Medicaid and Colorado Access reports to check for new ID numbers and enters them to the patient registration
  • Receives Add-A-Baby forms from designated counties and updates Medicaid number on patient account.
  • Bill Medicaid for all outstanding dates of service.

Collections/Refund

  • Reviews and adjusts collections report and makes decisions regarding write-offs or collections.
  • Handles patient calls regarding collection statement.

Communication

  • Stays current on CPT codes and ICD-10 updates and provides information to staff
  • Provides staff members with the latest billing updates

Additional duties

  • Obtains billing status report from EMR system and notifies providers of pending charges or missing signatures
  • Responsible for the collection and submission of newborn super bills

Special Skills and Knowledge include:

  • Ability to communicate clearly and accurately verbally and in writing in English
  • Good organizational and time management skills
  • Computer knowledgeable; able to learn EMR utilization
  • Spanish speaking preferred

Requirements:

  • HS diploma/GED required
  • Minimum of 2 years of medical billing exerience
  • Previous experience with Medicaid preferred

Centralized Schedule Representative

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Position Overview  Working from a centralized telephone/communications center, maintains responsibility for the timely, professional and accurate scheduling of patients for medical appointments and procedures at each of RMYC’s clinics, located in the Thornton, Denver and Aurora, CO areas. Ensures adherence to RMYC’s scheduling protocols when entering patient and scheduling data into RMYC’s Central Scheduling System. Provides patients with accurate, detailed information as may be required for the scheduled service(s).

Essential Job Functions 1. Customer Service

  • Answer all telephone calls promptly and courteously
  • Maintain a calm and professional tone of voice at all times; seek out assistance for calls that may be difficult to handle.
  • Uses customer service principles and techniques to deal with patients calmly and pleasantly.
  • Maintain a positive and respectful manner at all times with patients, families, staff, co-workers and the public.

2. Patient Scheduling

  • Follow clinic scheduling guidelines to ensure that patients are scheduled in a timely and appropriate manner.
  • Uses EHR system to match provider availability with patient’s preferences in terms of date and time.
  • Schedule patients with goal to achieve continuity of care by making the appointment with their primary/preferred provider and with a consistent Medical Assistant to the extent possible.
  • Aim to fill schedule with some overflow to account for cancellations.
  • Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with Centralized Scheduling Lead about any system problems.
  • Seek assistance from Centralized Scheduling Lead to determine additional alternatives for filling the schedule.

3. Additional Duties

  • May perform other clerical duties as call volume allows and as assigned.

Special Skills and Knowledge include:

  • Ability to project a professional, competent and composed demeanor over the telephone, while efficiently and accurately handling a high volume of calls.
  • Ability to communicate clearly and accurately verbally and in writing — both in English and Spanish
  • Ability to multi-task, demonstrating strong organizational and time management skills
  • Computer literate with ability to learn and master the registration and scheduling system(s)
  • Knowledge of medical practice protocols related to scheduling appointments.
  • Ability to analyze situations and respond appropriately.

Requirements

  • HS diploma/GED required
  • Minimum of 1 year telephone reception, call center or office practice experience
  • Bilingual (English/Spanish) required

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Director of Clinical Operations

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Employment type: Full-Time

Clinic Location:      9197 Grant Street, Suite 100, Thornton CO 80229

Position Overview

The Director of Clinical Operations is an administrative position that will support RMYC’s mission to deliver high quality pediatric services. This position will report to the Executive Director and be responsible for driving clinical improvement initiatives, integrated services and application of evidence-based clinical practices. This position will collaborate regularly with clinical staff to ensure clinical policies and procedures are followed and RMYC is compliant with all federal and state laws. The Director of Clinical Operations will oversee the design and execution of scheduling policies, procedures and operational workflows and design clinic team member roles and responsibilities to support the delivery of high quality, efficient clinical care.

Essential Job Functions

1. Clinic Operations

  • Promote and advance integrated services throughout RMYC to best support patients
  • Develops, initiates, maintains, and revises policies and procedures for the operation of the clinics
  • Continually assess the roles and responsibilities of clinical team members and explore opportunities for improvement
  • Gather information/data throughout clinics and programs to promote consistency and best practices that enhance the patient experience as it relates to quality and service
  • Oversee quality improvement committee and projects

2. Administration and Management

  • Attend monthly clinical lead and RN meetings
  • Inform the design and improvement of IT systems to support clinical teams
  • Support other projects as identified by Executive Director and Medical Director
  • Promote compliance with all applicable laws, regulations, rules, and policies of governmental authorities
  • Supervise Clinic managers, Call center manager, Dietician, and Dental Hygienist

3. Training

  • Responsible for organizing annual RMYC training calendar with input from other Directors and Managers
  • Develops and coordinates clinical operations and compliance trainings
  • Collaborate with clinical teams to use outcomes data in patient education and clinical practice applications, including the development of new condition-specific protocols and clinical documentation procedures

4. Communication

  • Provide ongoing feedback on operational performance to Executive Director and other senior leadership
  • Encourage good communication and teamwork across clinical and administrative teams
  • Represent RMYC knowledgeably and professionally to internal and external audiences
  • Inform grant proposals and data reporting needs to current and future funders in support of RMYC’s integrated services

Specials Skills and Knowledge

  • Extensive knowledge of health care laws, regulations and standards
  • Knowledge of policies and procedures to manage operations and ensure effective patient care
  • Skill in analyzing situations accurately and taking effective action
  • Ability to evaluate and make recommendations for continuous quality improvement
  • Ability to analyze complex data and draw conclusions needed to develop clinic policy and procedures
  • Ability to communicate clearly and effectively orally and in writing

Requirements

  • Bachelor of Science in Nursing or Graduation from an accredited Physician Assistant/Nurse Practitioner program. Master’s preferred
  • Minimum of 5 years of clinical experience and 3 years of administrative experience
  • Current Colorado RN/PA/CNP license
  • Certification in Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)

Medical Assistant

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Employment type: Full-Time and Per-Diem

Clinic Location:      9197 Grant Street, Suite 200, Thornton CO 80229, 1550 S. Potomac Suite 130, Aurora CO 80012, 1601 19th Ave. Suite 6600, Denver CO 80218

Position Summary:

The RMYC Medical Assistant (MA) has the primary responsibility for providing direct patient care services for which they have been trained and for assisting providers with their patient care needs and requests. The MA has responsibility for checking patients into the clinic and for performing health care procedures as requested/ordered by the provider. The MA functions under the direct supervision of the provider and according to clinical policies and procedures established by RMYC.

Special Skills and Knowledge include:

  • Ability to perform tasks and clinical skills necessary for the care of the pediatric patient including but not limited to: Vital signs, immunizations, blood and urine specimen collections
  • Ability to use medical testing devices including but not limited to:   pulse oximetry, glucose monitoring, Hgb monitoring, nebulizers, blood testing and oxygen delivery
  • Record and monitor refrigerator temperatures for VFC and private vaccines and implements emergency procedures as required
  • Knows the emergency cart and “code blue” procedures
  • Ability to communicate clearly and accurately verbally and in writing in English
  • Good organizational and time management skills
  • Computer knowledgeable; able to learn EMR utilization
  • Mentor and assist in the training of new M.A.’s
  • Spanish speaking preferred
  • May be requested to interpret for bilingual speaking families.

Requirements

  • HS diploma/GED required
  • MA Certification
  • Minimum of one year of MA experience
  • BLS/CPR Certification or ability to be certified by RMYC
  • Prior work and knowledge in pediatrics preferred

Pantry Coordinator

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Position: Pantry Coordinator

Employment type:   Part-Time (16 hours per week)

Clinic Location:   9197 Grant Street Suite 100, Thornton CO 80229.  Some travel is required to our Denver and Aurora Clinics.

Position Overview

The Pantry Coordinator has primary responsibility for the day-to-day operations of the Food Pantry to offer safe, healthy food to Rocky Mountain Youth Clinic patients. The coordinator will collaborate with the Thrive Team, Care Navigators, Edna’s Pantry, and other clinic staff who refer patients to pantry services. In addition, the coordinator will collect and distribute data for ongoing program review and development as necessary.

Essential Job Functions

  1. Coordination of the Food Pantry
  • Oversees food pantry: shopping, stocking, re-stocking, cleanliness
  • Places and retrieves orders from Food Bank of the Rockies when necessary
  • Develops and nurtures relationships with area food pantries/banks
  • Facilitates patient/family food shopping experience
  • Documents pertinent patient information for each food pantry visit for both the Thrive Clinic and RMYC patients
  • Promotes pantry within clinic while keeping materials, recipes, and handouts current
  • Coordinates transport of food to other RMYC clinics
  • Upholds food safety standards and requirements as a Food Bank of the Rockies agency partner
  • Frequently moves food/boxes weighing up to 50 pounds across RMYC clinics.
  1. Data Collection/Management
  • Collects and reports patient demographic and clinic statistics as requested
  • Tracks food pantry visits, and numbers of family members served
  • Compiles patient/family satisfaction and other surveys as determined by the team

 

Special Knowledge and Skills include:

  • Ability to work collaboratively with all members of the team
  • Ability to adapt and change to best meet the needs of the program
  • Excellent customer service skills
  • Cultural sensitivity and comfort with diverse populations
  • Sound organizational and time management skills
  • Computer proficiency in MS office suite especially Word and Excel
  • Bilingual competency a plus

 

Requirements

  • High School diploma or equivalent preferred
  • The use of personal automobile for transporting food/supplies as needed
  • Valid Driver License

Registered Dietitian

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Employment type:   Part-Time Position (20-24 hours per week)

Position Overview

The Registered Dietitian has the primary responsibility for assessing and coordinating diet therapy and nutritional education and counseling for patients and their families. The dietitian will interpret and adapt physician-prescribed diets/physical activities to best meet individual patient and family needs. In collaboration with all members of the health care team, the dietitian will evaluate and assess patient responses to diet/exercise therapy through direct interview, calculation of nutrient intake and by monitoring patient metrics, lab values and food tolerance. The RD is a key participant in RMYC’s nutrition programs including Get Fit and Thrive, as well as conducts their own patient appointments as appropriate.

Special Knowledge and Skills include:

  • General clinical understanding of metabolism related to clinical nutrition; knowledge of food chemistry and macro/micro nutrient food composition with ability to analyze patient data and design appropriate nutritional plan
  • Ability to work collaboratively with all members of the team
  • Ability to adapt and change to best meet the needs of the Get Fit and Thrive clinics
  • Excellent customer service skills
  • Cultural sensitivity and comfort with diverse populations
  • Sound organizational and time management skills
  • Computer proficiency and ability to document within EMR

Requirements

  • Bachelor’s degree from an accredited college or university with major coursework in foods and nutrition, dietetics, or a related field
  • Registered by the Academy of Nutrition and Dietetics
  • Three years of experience as a registered dietitian and a minimum of 18 months experience in public health preferably working with children and families in a diverse community-based setting
  • Bi-lingual (English/Spanish) skills preferred
  • Able to travel to multiple clinic sites throughout organization.

Registered Nurse (Bilingual)

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Employment type:   Full-Time and Part-Time

Clinic Location:   Denver Metro Area

Position Overview

The RMYC Registered Nurse (RN) has the primary responsibility for patient management via telephone triage at all clinics. The RN participates in direct patient care providing services that fall within the professional scope of practice and as determined by patient and provider need. The RN provides clinical education, orientation and training to Medical Assistants and other staff as appropriate and assists with coordinating care for complex patients and families.

Special Skills and Knowledge include:

  • Ability to perform clinical skills necessary for treatment of the pediatric patient including but not limited to blood draws, catheterizations, injections and suture removal
  • Ability to use medical testing devise including but not limited to pulse oximetry, glucose monitoring, Hgb monitoring, nebulizers
  • Ability to communicate clearly and accurately verbally and in writing
  • Sound organizational and time management skills
  • Telephone etiquette; computer proficiency

Requirements

  • Bachelor of Science in Nursing
  • Minimum of 1 year nursing experience preferred
  • Current Colorado RN license
  • BLS/CPR certification
  • Spanish speaking preferred

Pediatrician (Bilingual)

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Employment type:    Full-Time

Clinic Location:         1550 S. Potomac Street, Suite 130, Aurora CO 80012

Position Overview

The pediatrician functions under the general Physician Role Description approved by Rocky Mountain Youth Clinics (RMYC). They will work effectively with patients, patient families, departmental staff, non-physician providers, dental staff, mental health staff, and nursing/MA staff to provide high quality health care. Specific functions pertaining to the service or clinic are established by the physician(s), and are approved by the Medical Director and RMYC Board of Directors.

Essential Job Functions

Supervision of Non-physician Providers:

Supervision is provided by the attending physician(s) in the Rocky Mountain Youth Clinics. The supervising physician has continuing responsibility to follow the progress of the patient and to make sure that the non-physician provider does not function autonomously, and is responsible for all medical services provided by a non-physician provider under his or her supervision. A physician may not supervise more than four non-physician providers. The specific mechanisms of supervision used are:

Inpatients:

  • A supervising physician shall be available in person or by electronic communication at all times when the non-physician provider is caring for patients.
  • Orders transmitted by the non-physician provider are signed and dated by a supervising physician during rounds within 48 hours.
  • Notes written by the non-physician provider shall be signed and dated by a supervising physician during rounds or in the Medical Records Department within fourteen (14) days.

Outpatients:

  • A supervising physician shall be available in person at all times when the non-physician provider is caring for patients.
  • Orders and notes written by a non-physician provider who is no longer under interim approval must be signed and dated by a supervising physician within 24 hours.
  • Patient management issues not covered in the above references will be discussed with the supervising physician on a patient-specific basis.
  • In case of emergency, the supervising physician is contacted immediately.

Patient Care

  • Obtains patients’ health history from interview of patient and others, and from review of pertinent health records.
  • Interprets health information and establishes diagnoses consistent with the accumulated data.
  • Performs physical examinations.
  • Orders and administers appropriate medications, and documents in patient record accordingly. All controlled substances must be prescribed by an authorizing provider with current DEA licensure.
  • Orders therapy services, radiology examination and nursing services when necessary.
  • Educates and informs patients and parents regarding the nature of the illness and the progress of evaluation and treatment.
  • Educates patients and parents regarding health promotion and disease prevention, including vaccination.
  • Initiates and facilitates patient referrals to other physicians, clinics, and health care facilities.
  • Initiates arrangements for hospital admission and completes appropriate referral/paperwork
  • Has knowledge of basic computer skills and electronic medical records. Makes health record entries which are legible, concise, and completed within 24 hours.
  • Maintains records and prepares reports and correspondence related to the work.
  • Consults with colleagues, supervising physician(s), specialists, and other health professionals as appropriate.
  • Returns patient/parent phone-calls in an effective and timely manner.
  • Reviews and processes in-coming hospital, pharmacy, lab and sub-specialist correspondence.
  • Effectively communicates with patients, families, staff and members of the community from diverse backgrounds.
  • Advocates for the rights of patients.
  • Maintains current knowledge in the field of practice and informs staff /providers of changes.
  • Performs related work as assigned.

Requirements

  • Graduation from an accredited Medical School and completion of an accredited Pediatric Residency Training Program.
  • Current pediatric board certification
  • Certification in Basic Life Support (BLS) and Pediatric Advanced Life Support (PALS).
  • DEA licensure.

School Based Health Clinic Physician Assistant/Nurse Practitioner

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Employment type:    Full-Time

Clinic Location:         Trojan Wellness Center, 11700 E. 11th Avenue, Aurora, CO 80010

Position Overview

We are currently seeking a bilingual Physician Assistant or Nurse Practitioner for our school based clinics. Our Physician Assistants/Nurse Practitioners also have opportunities to work at one of our three main clinics. In the school-based and mobile clinics, our providers typically see 8-12 patients per day, 20 patients per day in the main clinics. On-call rotation is weekend only in Level 1 nurseries and occurs every 5-6 weeks.

Requirements:

  • Graduation from an accredited Physician Assistant or Nurse Practitioner program
  • Valid Colorado license
  • Certification in Basic Life Support (BLS) and Pediatric Advanced Life Support (PALS).
  • Minimum of two year experience in pediatrics
  • Bilingual in Spanish/English
  • Preferably have experience working with a lower income population

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For more information regarding any employment opportunities please contact
Marylou Villalobos
Human Resources Manager
T. 303.450.5073 – M. 970.980.3260
mvillalobos@rmyclinics.org