Employment Opportunities

Rocky Mountain Youth Clinics is a non-profit health care organization and an equal opportunity employer. See below for employment opportunities:

 

Care Navigator-Full Time-Aurora

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Position: Care Navigator

Employment type: Full-Time

Clinic Location: 1550 S. Potomac St. Suite 130, Aurora, CO 80012

 Position Summary:

The care navigator role is a non-clinical position that supports positive patient and family outcomes in conjunction with the management of care by the PCP. Care navigation is a collaborative process directed toward patient and family wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. It is patient/family centered, based on the needs and values of the patient/family system, in accordance with medical home principals and in collaboration with the RMYC team and community service providers. Care Navigators help families overcome barriers by providing knowledge and assistance to help “navigate” through complex systems in order to access quality care, services and supports, coordination among providers and settings, financial assistance, translation services, transportation, housing, clothing, food, educational support, early intervention referrals, etc.).

Requirements

  • Bachelor’s degree (nursing, case-management, social work, psychology, public health, advocacy…) or the equivalent with appropriate past experience in health care; focused on pt. care, advocacy, public health/education, case management, resource coordination; experience working with medical professionals, reviewing medical records and understanding health and wellness principals; understating of special needs and impact of family functioning
  • Bilingual (English/Spanish) required
  • Experience working with persons in crisis and high risk populations
  • Three years relevant experience, or the equivalent, in community based pediatrics or primary care, particularly in the care and service of vulnerable/high risk populations including children and youth with special health needs preferred.

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Centralized Schedule Manager-Full Time-Denver Metro Area

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Employment Type: Full-Time

Position Overview

The Centralized Schedule Manager maintains responsibility for the supervision of timely, professional and accurate scheduling of patients for medical appointments and procedures at each of RMYC’s clinics, located in the Thornton, Denver and Aurora, CO areas and ensures adherence to RMYC’s scheduling protocols. The Centralized Schedule Manager is responsible for monitoring schedulers and serves as back-up support. Works closely with Clinic Managers and the Director of Clinical Operations to ensure provider and patient appointment preferences are met.

Qualifications

  • Bachelor’s Degree required
  • Bilingual ( English/Spanish ) required
  • 2-3 years of management experience
  • 3-5 years of experience in a high-volume call center, providing patient registration and scheduling services
  • Working knowledge of medical practice based IT systems, medical records, and electronic health records a plus
  • Demonstrated leadership and interpersonal skills
  • Ability to prioritize work and effectively communicate issues in a timely manner
  • Exceptional interpersonal, written and oral communication skills
  • Excellent attention to detail and a commitment to accuracy
  • Ability to maintain the highest level of confidentiality
  • Knowledge of medical terminology
  • Ability to adapt to a flexible schedule and provide on-call coverage

 

Electronic Health Records Coordinator (Full-Time)-Denver Metro Area

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Employment type : Full-Time

Location: 9197 Grant Street, Suite 100, Thornton CO 80229

Position Overview:

The RMYC EHR Coordinator is the primary tier 1 contact for all things related to the daily operations, configuration and ongoing use of the RMYC EHR/PM system (EHR). This individual will coordinate projects relating to the EHR, leveraging internal resources and external technology partners, perform work flow analysis, identifying improvement possibilities that can be implemented in the EHR and provide basic training for new users and follow up training as needed. The EHR Coordinator requires a broad skill set and ability to see across the organization while also being able to assess the intersection of workflow processes and technical facilities.

Essential Job Functions

1. Project Coordination

Working with the EHR Administrator and other on the IT team, ongoing implementation coordination of internal stakeholders and vendors/technology partners’ requirements definition, implementation and testing, either directly or by delegation to ensure successful implementations

New form and reports implementation and testing (relating to the above projects)

User template management for security roles and appropriate role-based access

Coordination with Medical Director, Director of Operations, IT Director, EHR Administrator, clinic managers, billing and medical record functions

2. Workflow Analysis, Optimization and Formalization

Work/Coordinate with a collaborative approach to assess current workflow, resulting in optimization with eventual implementation and documentation/training

3. Essential Training

Develop and refine basic user video training and provide ad hoc training as needed

Provide training to supervisors (clinic managers/providers) and designated superusers so they may then provide ongoing training to their staff

Requirements and Special Skills

Specific EHR/PM system experience (super user level or higher); athenaHealth and Dentrix a plus, but not required if there is fluency with other EHR systems

Clinical training/experience in order to understand workflow scenarios

Academic qualification (e.g., BSIS, B.A. in Information Systems, Health IT, English, Communications, Health Services) or a minimum of five years’ experience in business analysis, project management, and Health information systems management (superuser level or higher)

Experience with working across various healthcare roles (clinical, behavioral, dental, and administrative)

General technical knowledge preferred

Can-do and positive attitude; resourcefulness

Medical Assistant- Full Time and Per Diem

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Employment type: Per-Diem and Full Time

Clinic Location:      All locations

Position Summary:

The RMYC Medical Assistant (MA) has the primary responsibility for providing direct patient care services for which they have been trained and for assisting providers with their patient care needs and requests. The MA has responsibility for checking patients into the clinic and for performing health care procedures as requested/ordered by the provider. The MA functions under the direct supervision of the provider and according to clinical policies and procedures established by RMYC.

Special Skills and Knowledge include:

  • Ability to perform tasks and clinical skills necessary for the care of the pediatric patient including but not limited to: Vital signs, immunizations, blood and urine specimen collections
  • Ability to use medical testing devices including but not limited to:   pulse oximetry, glucose monitoring, Hgb monitoring, nebulizers, blood testing and oxygen delivery
  • Record and monitor refrigerator temperatures for VFC and private vaccines and implements emergency procedures as required
  • Knows the emergency cart and “code blue” procedures
  • Ability to communicate clearly and accurately verbally and in writing in English
  • Good organizational and time management skills
  • Computer knowledgeable; able to learn EMR utilization
  • Mentor and assist in the training of new M.A.’s
  • Spanish speaking preferred
  • May be requested to interpret for bilingual speaking families.

Requirements

  • HS diploma/GED required
  • MA Certification
  • Minimum of one year of MA experience
  • BLS/CPR Certification or ability to be certified by RMYC
  • Prior work and knowledge in pediatrics preferred

Medical Receptionist (Bilingual)-Full Time-Thornton

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Employment type: Full-Time

Clinic Location: 9197 Grant Street, Suite 100, Thornton CO 80229

Position Summary:

The RMYC Medical Receptionist has the responsibility for ensuring the efficient and effective flow of the front desk activities.  The front desk staff is the “first impression” to the public for RMYC.  It is imperative that staff has exceptional customer service and that they present themselves in a professional manner through their words, actions, behavior and appearance.  Major responsibilities include patient registration and scheduling.

Special Skills and Knowledge include:

  • Excellent customer service skills
  • Ability to communicate clearly and accurately verbally and in writing in English
  • Good organizational and time management skills
  • Sound telephone etiquette skills
  • Computer literate with ability to learn registration and scheduling system

Requirements

  • HS diploma/GED required
  • Minimum of 1 year office practice experience preferred
  • Bilingual (English/Spanish) required

Registered Nurse (Bilingual)-Full-Time-Denver Metro Area

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Employment type:   Part-Time

Clinic Location:   Denver Metro Area

Position Overview

The RMYC Registered Nurse (RN) has the primary responsibility for patient management via telephone triage at all clinics. The RN participates in direct patient care providing services that fall within the professional scope of practice and as determined by patient and provider need. The RN provides clinical education, orientation and training to Medical Assistants and other staff as appropriate and assists with coordinating care for complex patients and families.

Special Skills and Knowledge include:

  • Ability to perform clinical skills necessary for treatment of the pediatric patient including but not limited to blood draws, catheterizations, injections and suture removal
  • Ability to use medical testing devise including but not limited to pulse oximetry, glucose monitoring, Hgb monitoring, nebulizers
  • Ability to communicate clearly and accurately verbally and in writing
  • Sound organizational and time management skills
  • Telephone etiquette; computer proficiency

Requirements

  • Bachelor of Science in Nursing
  • Minimum of 1 year nursing experience preferred
  • Current Colorado RN license
  • BLS/CPR certification
  • Spanish speaking preferred

 

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For more information regarding any employment opportunities please contact
Marylou Villalobos
Human Resources Manager
T. 303.450.5073 – M. 970.980.3260
mvillalobos@rmyclinics.org